Making a complaint if you are not employed by the Senedd or a Member of the Senedd

Published 12/11/2020   |   Last Updated 06/11/2024   |   Reading Time minutes

Reporting allegations or making complaints against Member of the Senedd

Choose option A or B but not both.

A. Report to the independent Senedd Commissioner for Standards

Allegations can be discussed with the Standards Commissioner on a private and confidential basis. However, if the Commissioner investigates, it will – in most cases – be necessary for the person you are complaining about to know your identity, in order for the process to be fair.

If the Standards Commissioner believes that there is enough substance to justify further investigation, your complaint will be fully investigated and a report submitted to the Standards of Conduct Committee. You will be kept informed and your identity can be protected from publication.

or

Option B. Report to the relevant political party.

Each political party will follow their own procedure. Contact the relevant party for details of the process. If the Member is not affiliated to a political party, this option will not apply and you remain free to pursue Option A.

At any time, you can change your mind and report your complaint to the Standards Commissioner. There may be some extra procedures you need to follow as a result of your change of complaint route.

Reporting allegations or making complaints against staff employed by Members of the Senedd or Political Groups



Report to the employing Member of the Senedd. It will be for the employing Member of the Senedd to consider the complaint and how to handle it.

Reporting allegations or making complaints against staff employed by the Senedd Commission

Report to the Senedd's Human Resources Department or the Chief Executive and Clerk.

Allegations can be discussed on a confidential basis and an investigation will take place. At that stage, it will – in most cases – be necessary for the person you are complaining about to know your identity, in order for the process to be fair.

Depending on the outcome of the investigation, disciplinary procedures may follow.

Reporting allegations or making complaints against contractors or external advisers providing services to the Senedd

Report to the Head of Procurement or the Chief Executive and Clerk.

Allegations can be discussed on a confidential basis and an investigation will take place. At that stage, it will – in most cases – be necessary for the person you are complaining about to know your identity, in order for the process to be fair.

Depending on the outcome of the investigation, the individual concerned may be asked not to carry out further work on our behalf.

 

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